Privacy Policy

Last updated: March 11, 2026

This Privacy Policy describes how Build With Grace LLC ("Build With Grace," "we," "us," or "our") collects, uses, stores, and shares information when you visit bwgfl.ai, contact us, request a consultation, create a portal account, or use our services.

Build With Grace LLC is a Florida business. If you have questions about this policy, you can contact us at [email protected] or +1 (850) 600-3316.

1. Information We Collect

We may collect the following categories of information:

• Contact information, such as your name, email address, phone number, company name, and similar details you provide to us.
• Business and onboarding information, such as the type of business you run, your workflow needs, service preferences, and information you submit through forms or consultations.
• Communications, including emails, text messages, phone calls, form submissions, appointment details, and other messages exchanged with us.
• Portal and account information, including account access details, onboarding progress, and information stored to keep the portal working properly.
• Usage and device information, such as your IP address, browser type, pages viewed, referral source, session timing, and similar technical data.
• Analytics and advertising information, including event data collected through tools we use to understand traffic, campaign performance, and conversions.

2. How We Collect Information

We collect information directly from you when you submit a form, contact us, create an account, or use our portal. We also collect certain information automatically through your browser and device when you visit the site.

3. How We Use Information

We use information we collect to:

• respond to inquiries and schedule consultations;
• send onboarding information, access details, reminders, and service communications;
• provide, maintain, and improve our website, portal, and services;
• understand site traffic, ad performance, and user behavior;
• authenticate users and preserve account or onboarding progress;
• protect our systems, investigate misuse, and maintain security;
• comply with legal obligations and enforce our agreements.

4. Cookies, Pixels, and Similar Technologies

Our website uses technologies such as local storage, analytics tracking, and advertising tools. These may include functional tools that help the site or portal work properly, as well as analytics and marketing tools that help us understand traffic and advertising effectiveness.

For example, we may use:

• Functional storage to maintain login state, preserve onboarding progress, and support portal features.
• Analytics tools to understand how visitors use the site.
• Advertising tools, including Meta Pixel, to measure campaign performance and improve marketing.

We may implement or update consent controls from time to time. You can also manage some tracking through your browser settings, though disabling certain tools may affect functionality.

5. Phone, Email, and Text Communications

If you provide your contact information, we may contact you regarding your inquiry, consultation, onboarding, account, or services. Depending on the circumstances, this may include emails, phone calls, and text messages.

Where required, we rely on the consent you provide through our forms, portal, or direct communications. Consent to receive marketing or automated text messages is not a condition of purchase. Message and data rates may apply. You may opt out of non-essential text messages by replying STOP where available.

6. How We Share Information

We do not sell your personal information for money. We may share information with trusted service providers and business partners that help us operate our website, communicate with users, deliver services, process data, host infrastructure, measure advertising, or support our business operations.

We may also disclose information:

• to comply with legal obligations or lawful requests;
• to protect our rights, users, systems, or business;
• in connection with a merger, acquisition, restructuring, financing, or sale of assets.

7. Data Retention

We retain information for as long as reasonably necessary to operate our business, provide services, maintain records, resolve disputes, protect our systems, and comply with legal obligations.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, or disclosure. No system is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to ask questions about how it is used. You may also opt out of certain marketing communications.

To make a privacy-related request, contact us at [email protected]. We may need to verify your identity before completing certain requests.

10. State Privacy Disclosures

If you are a resident of a state with an applicable privacy law, you may have additional rights under that law, subject to applicable exceptions. We do not knowingly sell personal information for monetary consideration.

11. Florida Operations

Build With Grace LLC operates from Florida. Information may be processed in Florida, elsewhere in the United States, and by service providers that support our operations.

12. Children's Privacy

Our website and services are intended for adults and business users. They are not directed to children under 18, and we do not knowingly collect personal information from children through this site.

13. Third-Party Services

Our site and services may link to or rely on third-party tools and platforms, including communication providers, analytics providers, cloud infrastructure, booking tools, payment tools, and advertising platforms. Those third parties operate under their own terms and privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Last updated" date above.

15. Contact Us

• Email: [email protected]
• Phone: +1 (850) 600-3316
• Business: Build With Grace LLC
• Location: Gulf Breeze, Florida