AI Automation for Home Service Companies

You're on a roof. You're under a sink. You're in the middle of a $12,000 install. And your phone is ringing. That's the problem we solve.

Every missed call is a missed job

About a third of incoming calls to home service businesses go unanswered. The owner is on a ladder. The one office person is on another line. The phone rings four times and goes to voicemail. Here's the part that hurts: 85% of people whose calls aren't answered will not call back. They'll call the next contractor on their list. That's not a lead you lost to price. That's a lead you lost because nobody picked up.

The math gets worse when you add it up. If you're missing even three jobs a week that would have been $1,500 to $5,000 each, that's $20,000 to $60,000 a month walking out the door. Not because your work is bad. Not because your price is wrong. Because you were busy doing the work you already sold.

Then there's the estimate follow up problem. You drive 40 minutes to someone's house, spend an hour measuring and talking, send them a quote, and then... nothing. You get busy with the next job and forget to check in. A week later they signed with someone else. The frustrating part is they liked you better. You just didn't follow up.

What an AI assistant does for contractors

We set up a system that sits between your phone, your inbox, and your calendar. It doesn't replace you on the job site. It handles the stuff that falls through the cracks while you're doing the actual work.

The biggest win for most contractors is missed call text back. When a call goes unanswered, the system texts the caller within two minutes: "Hey, this is [Your Company]. We're on a job right now, how can we help?" That one automation alone recovers leads that would have been gone forever. The caller gets a response, feels taken care of, and you get their info when you're ready to call back.

From there, the system handles estimate follow ups on autopilot. Twenty-four hours after you send a quote, the customer gets a check in: "Did you have any questions about the estimate?" Three days later, another touch. A week later, a different angle. You set the timing and tone once. The AI runs it every time, for every customer, without you thinking about it.

Specific workflows we set up

• Missed call recovery: Phone goes to voicemail, system texts in under 2 minutes with a personalized message. Caller replies with their issue, the AI collects their info and books a callback or estimate appointment on your calendar.
• Estimate follow up sequences: After you send a quote, automated texts and emails check in at 1 day, 3 days, and 7 days. If they respond, you jump in. If they go quiet, the system keeps a slower drip going for 30 days.
• Appointment confirmations: Customer gets a text reminder the day before and morning of. If they need to reschedule, the AI handles the back and forth and updates your calendar. No more driving 45 minutes to a no show.
• Review generation: An hour after a job is marked complete, the customer gets a text: "Thanks for choosing us. If we did a good job, a Google review would mean a lot." Includes a direct link. Most of your 5 star reviews will come from this one automation.
• Seasonal reactivation: Past HVAC customers get a text in April about spring AC tune-ups. Plumbing customers get a winterization reminder in October. The system knows who you've serviced and when, and reaches out at the right time without you building a marketing campaign.

How the setup works for your business

We start with a conversation about how your business runs today. What CRM or scheduling tool you use (ServiceTitan, Housecall Pro, Jobber, or just a Google spreadsheet). Where your leads come from. What falls through the cracks most often. Then we set it up around that. The AI connects to your existing tools and runs on your own server. You own it, you own the data. Got an IT person already? We work with them. Don't have one? We handle the server and management for you. Clean monthly invoice: management fee plus AI costs at cost, no markup. It's a deductible business expense.

Most contractors are up and running within a week. After that, we optimize monthly based on what's working and what needs adjusting.

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